Haus Karoline at Lake Achensee

FAQ, contact and how to find us

Here you will find everything you need to know about your holiday at Haus Karoline:

Check-in & check-out

Check-in: The apartment is available from 16 pm. Please let us know if you arrive later than 20 pm.

Check-out: 8 am - 10 am.


The price includes all running costs (electricity, water, heating) bed linen, towels and tea towels. Dishwasher tablets, dishwashing detergent, coffee filter and toilet paper are also included. Not included in the price is the cleaning fee and visitors tax.

Travel insurance

We recommend a travel insurance in case you have to cancel your booking. Maybe you already have one with your general insurance or with your credit card. Otherwise you can get a travel insurance from Europäische Reiseversicherung directly when you book at Haus Karoline.

Europäische - Travel insurance

Travel insurance and Covid-19


Cancellation fee

2 months or more 2 months to 1 month 1 month to 1 week up to 1 week
no cancellation fee 40% 70% 90%




It is possible to pay in cash, bank transfer or with debet/credit card (Maestro, Visa, Mastercard).

Fresh rolls delivery

In the morning we deliver fresh rolls or any kind of bread from the local bakery in Achenkirch directly to your apartment door.

fresh rolls Haus Karoline

Nespresso Coffee Maker

All our apartments are equipped with a Nespresso Coffee Maker. Start your holiday with a fresh cup of coffee!

You can buy further Nespresso Capsules directly at Haus Karoline.

The capsules are collected and recycled.


There is a small SPAR-supermarket with everything you need on the ground floor of Haus Karoline.

We also highly recommend the local butcher shop Metzgerei Mair and the local bakery Bäckerei Adler.


There are more restaurants within a 10-minute walk. We recommend Martin's Bistro, SeeEck, Loisi's (Zillertaler Hof), Fischerwirt...


Free private parking directly at the house.


All our apartments are smoke-free. It is allowed to smoke on the balcony.


Wi-Fi is free. On arrival you become username and password.

Baby bed

Baby bed (travel cot) and high chair are available for free.


Washing machine and dryer in the basement are available on request. Costs per washing € 5,00.


Dogs are very welcome at Haus Karoline. Going up and down the stairways they have to be leashed.

Please notice that in the whole Achensee Region dogs have to be leashed. On busses, the ferry boats and on the cable cars our four legged friends have to wear a secure muzzle. At the lake there is a special off-leash area for dogs.

Price per day and dog € 15,00.

Bicycles & mountain bikes

In the garden we have a shed for mountain bikes and bicycles. You can also take your bicycle into the locked basement.


You are welcome to take one of the Haus Karoline Toboggans for an afternoon. Take the kids out for at walk on the winter hiking trails or go for a fun toboggan run down the Christlum after skiing.

Toboggan runs at Achensee

myAchensee - digital holiday companion

The digital holiday companion is a web app that keeps you up to date with

  • Events during your stay
  • Open restaurants nearby, complete with locations
  • Routes for a variety of sports
  • Leisure activities, weather updates, webcams, infrastructure and much more

In addition, you can easily access your digital AchenseeCard (visitor card) or the Achensee Holiday Card (if purchased) through your myAchensee holiday guide.

Before you arrive, you can add activities to your wishlist and book experiences. They'll be ready and waiting for you when you arrive.

You can also plan your stay in advance by adding activities directly to your personalized planner in the digital holiday companion.

Tip: For quick access, add myAchensee to your smartphone’s home screen via the browser settings. It’ll be right at your fingertips whenever you need it.

You can get access to your personal myAchensee holiday companion either during pre-check-in or right upon your arrival at Haus Karoline.


AchenseeCard - your visitor card

With your visitor card, the AchenseeCard, wich you recieve by arrival, you can use public transport for free in the whole Achensee region, the cross-country tracks in the Karwendel Valley in Pertisau are free and you can also enjoy exclusive bonus services and special offers around the lake.

AchenseeCard - your visitor card

Achensee Holiday Card

From May to October you can buy the Achensee Holiday Card directly at Haus Karoline. You can either book it in advance or buy it during your stay.

Tour the mountains with the Rofan cable car in Maurach and the Karwendel cable car in Pertisau, cruise Tirol’s largest lake with the ships of the Achenseeschiffahrt, go on a journey through time at the Achensee Museum World in Maurach, the Swarovski Crystal Worlds in Wattens, at the Sixenhof museum of local history in Achenkirch, at the Vitalberg Tiroler Steinöl Museum in Pertisau or the Notburga Museum in Maurach.

The Achensee Holiday Card begins the first day it is scanned and is valid for the next seven days.

Achensee Holiday Card